AI systems studio for operational teams

Flowtica designs custom AI assistants & workflows

Flowtica helps organisations turn AI into reliable infrastructure. We design, build, and operate AI assistants and automations that integrate with the tools you already use. From phone and chat agents to document-heavy workflows, we focus on measurable outcomes, robust architecture, and clear handoffs to your team.

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Where Flowtica provides the most value

We work closely with lean teams that need dependable AI systems rather than experimental chatbots.

Best suited for
Service businesses, legal, HR, and ops-heavy teams
Core focus areas
Assistants, workflow automation, document Q&A
Technical stack
Python · TypeScript · OpenAI · AWS · Kubernetes
Early partner offer
50% discount for case study projects

About Flowtica

Flowtica is an AI systems studio

Flowtica was created to close the gap between impressive AI demos and dependable systems that support day-to-day operations. We approach AI as part of your infrastructure: observable, maintainable, and integrated, rather than a stand-alone tool disconnected from your processes.

We work with teams that already experience the cost of manual workflows, scattered knowledge, and constant context switching. Together, we define achievable projects that deliver clear value and build on that foundation over time.

Snapshot

Founded: 2025

Location: Remote · Canada

Focus: AI assistants & workflow automation

Typical clients: 5–200 people, service and ops-led teams

Best fit: Organisations beyond experimentation, ready for production systems

Engagement style: Engineering-led, collaborative, and lean

Data approach: Clients retain ownership; we favour deployments in your cloud or controlled environments

Capacity: Limited number of concurrent projects

What we do best

  • AI phone and chat assistants that hand off cleanly to people when required
  • Document Q&A / RAG systems for contracts, policies, and runbooks, with transparent citations
  • Workflow automation that connects AI to CRMs, ticketing tools, and internal systems
  • Architectures on AWS or Kubernetes that respect privacy and compliance constraints
  • Monitoring and feedback loops so systems improve over time rather than quietly degrading

How we work

Phase 1

Discovery & workflow mapping

We begin by understanding how your team operates today—systems, constraints, and the edge cases that commonly break automation—so we can design a realistic solution.

Phase 2

Prototype in weeks, not months

We implement a focused AI assistant or workflow that plugs into your existing stack. Every prototype is tied to clear success metrics.

Phase 3

Harden & scale

Once value is demonstrated, we invest in monitoring, guardrails, fallbacks, and performance tuning so the solution behaves like dependable infrastructure.

Principles

Principle 1

Your data, your control

Data ownership remains with you. Wherever possible, we design deployments in your infrastructure or in controlled environments you administer.

Principle 2

Integrate with existing systems

We align with the tools you already rely on—CRMs, ticketing systems, data stores—rather than introducing unnecessary platforms.

Principle 3

Targeted projects, tangible results

We favour focused, high-impact initiatives instead of broad programmes that are difficult to deliver and maintain.

Services

AI Phone & Chat Assistants

Custom voice and chat agents that answer questions, qualify leads, and route conversations to the right people. Designed for service businesses, clinics, and teams that want to reduce missed calls and repetitive work.

Document Q&A for Legal & Operations

Structured search and question answering across contracts, policies, and internal documentation, with cited responses. Ideal for legal teams, HR, compliance, and operations.

Workflow Automation & Integration

End-to-end automation that connects AI to your CRM, helpdesk, scheduling tools, and internal systems. We design workflows with humans in the loop where judgement is needed.

Private & Hybrid Cloud Deployments

Architectures where you control hosting and data across AWS, Kubernetes, or your own infrastructure. Suitable for teams with stronger privacy, security, or compliance requirements.

Prototyping & Feasibility

Short, focused engagements to validate a use case before you commit to a larger implementation. We aim for usable prototypes in weeks, not months.

Ongoing Support & Iteration

Monitoring and refinement of your AI workflows as your data and processes evolve, ensuring systems remain accurate and aligned with operations.

Case Studies & Demos

Reference work & demonstration scenarios

Flowtica is building a portfolio of long-term client engagements. To support this, we are offering a limited number of projects at a 50% introductory discount in exchange for detailed case studies and feedback.

Case Study · Property Management

Property Management Operations Assistant

A focused assistant for a mid-sized property management team to handle tenant questions, building information, and internal procedures from a single interface.

  • Who it serves: property management companies, condo and strata managers, and real estate operators with multiple buildings.
  • Capabilities: answers questions about leases, building rules, maintenance workflows, and policies, with links back to the underlying documents and systems.
  • Technology: OpenAI, Python, vector search, and a simple web or chat interface connected to your existing tools.

Available for 1–2 additional property management teams at a 50% discount under the "AI Workflow MVP" offer. See the offers section or outline your use case via the contact form.

Case Study · Phone & Chat Triage

AI Reception & Intake for Service Businesses

A phone and chat assistant that handles common enquiries, intake, and basic triage for a local service business so staff can focus on client work.

  • Who it serves: trades, clinics, salons, appointment-based services, and small offices
  • Capabilities: answers routine questions, collects contact details, and creates structured "call-back" tickets via email or internal chat
  • Technology: telephony platform (such as Twilio), OpenAI, and integrations with email, chat, or CRM tools

We are seeking a small number of additional service businesses interested in deploying an AI receptionist at an introductory, discounted rate.

Demo scenarios

Example demo flows

The following demo scenarios can be adapted quickly to your environment. During a discovery call, we select the closest match and tailor it to your requirements.

  • AI phone triage for clinics: routing calls by topic, capturing key details, and creating structured tickets for staff.
  • Document Q&A for HR policies: employees ask questions such as "What is our parental leave policy?" and receive cited answers.
  • Slack or Teams assistant for operations: an internal assistant that responds to "how do we …" questions and surfaces the relevant procedure or runbook.
  • Intake assistant for service providers: collects contact information, requested services, and scheduling preferences via chat or web form, then sends the details to your team.

If any of these scenarios aligns with your needs, mention it in your message and we will incorporate it into the initial discussion.

Introductory Offers

To support early partners and build high-quality case studies, Flowtica is offering a limited number of projects at a 50% discount on standard pricing. These offers are designed for organisations that can provide clear feedback and are open to sharing non-sensitive results.

AI Workflow MVP

A scoped, end-to-end AI assistant or workflow designed to address one clearly-defined operational problem.

$2,000 USD flat $4,000 regular

  • Discovery and workflow mapping (1–2 sessions)
  • Prototype of a single assistant or workflow (phone, chat, or document Q&A)
  • Simple integration (email, chat, or basic API)
  • Handover and light documentation

Suitable for organisations that want to validate one use case before investing in broader automation.

Custom AI Agent Build

A flexible engagement for teams that require deeper integrations or more advanced behaviour from their AI systems.

$3,500–$5,000 USD $7,000–$10,000 regular

  • Multi-step workflows and routing logic, including approvals and fallbacks
  • Support for multiple channels (for example, phone plus chat or chat plus internal tools)
  • Integration with existing systems such as CRMs, ticketing tools, and internal APIs
  • Initial monitoring and iteration pass after go-live

Best for organisations that already understand where AI should sit in their processes and require an implementation partner.

Support & Iteration Retainer

Ongoing support to keep AI systems aligned with evolving data, processes, and business priorities.

$300–$1,000 USD / month $600–$2,000 regular

  • Monitoring and basic incident response
  • Prompt and workflow adjustments based on feedback
  • Incremental feature improvements over time
  • Priority communication channel for requests

Ideal for teams that view AI as a long-term capability rather than a one-time project.

Contact Flowtica

Share your project or workflow challenge

Please use the contact form below to outline your organisation, current tools, and what you would like to explore. We typically respond within 1–2 business days.

Preferred first step

Send us a brief via the form; if there is a good fit, we will follow up by email to schedule a call.

Based in

Remote · Canada

Website

flowtica.ca

Send a message to Flowtica

The more context you share about your workflows and systems, the more specific we can be in our reply.